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How 76bd Handles Your Personal Information

Your account data, payment details, and browsing activity on 76bd are handled with clear rules — what we collect, why we collect it, and how you can request changes or deletion.

Account Data ProtectionbKash, Nagad & Rocket Payment PrivacyCookie ControlsData Retention PolicyYour Rights to Access & Delete
76bd How 76bd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on 76bd. Here is what that looks like in practice — from the moment you deposit via bKash to the day you request account closure.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login sessions, bKash and Nagad payment flows, and account settings changes.

Retention and Deletion

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request deletion by contacting support.

Cookie Controls

We use functional and analytics cookies. You can manage cookie preferences through your browser settings. Disabling analytics cookies does not affect your ability to log in or transact.

Data Access Requests

You have the right to request a copy of the personal data we hold on you. Submit your request through live chat or email and we will respond within the timeframe required by applicable law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Reach out through any of the channels below and reference your account details so we can locate your records quickly.

Team online

Live Chat

Start a chat from your account dashboard. Available during platform operating hours for account and data queries.

Email Support

Send your data request or privacy concern to our support address. Include your registered email and the nature of your request.

Help Centre

Our help section covers common data questions — how to download your account history, update contact details, or close your account.

Common Questions About Your Data on 76bd

These are the questions we hear most often about how personal information is handled on this platform. If your question is not here, contact support directly.

We collect your name, contact details, date of birth for verification, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is collected automatically when you browse.

Payment data is passed to the relevant wallet provider only to complete your transaction. We do not store your full wallet credentials. Transaction records are kept for the period required by applicable law.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and send your data within the timeframe required under applicable law in your region.

Submit a closure and deletion request through live chat or email support. We will process the request and confirm once your data has been removed, subject to any legal retention obligations that apply.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with regulatory bodies where required by law. We do not sell personal data to advertisers or data brokers.

Log into your account and go to account settings to update your email or phone number. For corrections to identity documents already submitted, contact support directly with the updated information.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.